Privacy Policy

Last updated: May 22, 2026

Introduction

Sparkling Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Educational background and professional experience
• Program preferences and enrollment data
• Payment and billing information
• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website addresses
• Cookie data (see our Cookies Policy for details)

How We Use Your Information

We use the information we collect to:

• Process your program applications and enrollment
• Communicate with you about programs, schedules, and updates
• Provide customer support and respond to inquiries
• Improve our website, programs, and services
• Send educational content and program information (with your consent)
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes
• Business Transfers: Information may be transferred in connection with a merger, sale, or acquisition of our organization
• Partner Organizations: With your consent, we may share relevant information with field site partners where you'll be studying

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Student records are maintained for a minimum of seven years following program completion.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal retention requirements)
• Objection to or restriction of certain processing activities
• Data portability
• Withdrawal of consent where processing is based on consent

To exercise these rights, contact us at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Sparkling Academy
127 Ecology Drive
Byron Bay, NSW 2481, Australia
Email: [email protected]